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Preamble :
The website http://www.addict-hair.com hereinafter the "Site" or "Site" is an e-commerce site offering to sell items / services to users browsing the site.
The Buyer (hereinafter referred to as the "Buyer" or "Buyer") is any person who visits one or more web pages on the site that it has initiated or not a purchase process on the Site.
The Seller (hereinafter referred to as "Seller" or the "Seller") is Addict Hair (hereinafter referred Addict Hair) SARL.
Share Capital of the company: EUR 1 000
Registration: RCS Toulon B 794 881 755
SIRET: 794 881 755 00019
Seller may be contacted electronically via this website contact form.
The present conditions of sale (hereinafter the "Terms") govern and apply without restriction or reservation to all the relations between "Addict Hair" and anyone who is purchasing products / services set work with "Addict Hair" on this site.
As part of these Terms, the terms and / services (products and / or services) refer to (x) other (s) product (s) and / or service (s) offered as part of this site.
1. Purpose and scope
Buyer acknowledges having read these Terms prior to his order. As such, the fact that anyone ordering one (of) product (s) and / or (of) Service (s) on the site subject matter hereof, wins full acceptance of these Terms.
The site is hosted by an external provider, "Addict Hair" will not be held responsible for any interruption of site service bug occurrence, or for any damages resulting from fraudulent intrusion by a third party altered the available information on the site.
The buyer, prior to his order, states have full legal capacity to engage under these Terms.
The seller reserves the right to modify at any time these Terms without retroactive effect for pending orders. In this case, the conditions will be those in effect on the date of confirmation of the order by the Buyer.
The last modification date is: 30/09/2013
2. Controls
Means for placing orders
You can place orders on the Internet: http://www.addict-hair.com
General provisions
Any order placed by the identified ordering means above implies the acceptance, without restriction or reservation, to all these Terms.
The buyer, who wishes to buy a (the) product (s) or one (of) services must:
- Specify the method of payment and delivery
- Complete the identification form on which he will indicate all necessary or giving customer number if any,
- Complete the online order form giving all the references of (these) product (s) and / or (of) Service (s) selected (s)
- Validate the order after reviewing it,
- Confirm the order and payment,
- Make payment as provided.
The contract of sale will be considered final after sending to the buyer by the seller, email the receipt of the order which was addressed to him.
The order, the confirmation of acceptance of the offer and the receipt are considered received when everyone can access.
3. Characteristics of goods and services
Each product is accompanied by a description. The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color. The photographs, graphics and descriptions may vary depending on the browsers.
The products and services offered for sale are those listed in the catalog published on the Seller's site. These products and services are offered subject to availability.
4. Price
The prices listed in the catalog are priced in euros all taxes included (€ TTC), taking into account the VAT applicable on the date of the order.
Seller reserves to modify its prices at any time, except that the guaranteed price to Buyer is that present on the site the day of the order confirmation.
Prices do not include shipping costs, charged in addition to the price of (these) product (s) and / or (of) Service (s) purchased.
Shipping charges are shown before confirmation by the purchaser of the order.
5. Geographical area of sales, delivery and retirement
The products are offered for sale on the following geographical territory: Metropolitan France / Switzerland / Belgium / Dom / Canada
The buyer or his agent must take delivery of the order as soon as the seller informed of its availability, it within 2 days of this information; the failure of receipt of goods constitutes a breach of contract attributable to the buyer.
6. Faculty of withdrawal - Right of return
right of withdrawal
The non-professional buyer, or the consumer has a period of 14 days from the receipt of goods or acceptance of the offer for services, to exercise his right of withdrawal.
If this deadline falls on a Saturday, Sunday or a holiday or holiday, it is extended to the next business day.
Products must be returned in perfect condition for resale and in their original state (packaging, accessories and any instructions included) * Products will be refunded if the referral is made within the statutory period and after checking their status. In no circumstances should they have been worn / used / cut (guarantee protection on items must not be cut or removed this justifies the item is not worn) if any exchange or refund would be refused.
Under these conditions, a product can be exchanged OR refunded OR converted form to have.
An exchange can only act on a refund.
Return postage is to the seller in case of wrong delivery. If a second exchange to take place for the same order, the shipping costs of this second exchange will be this time to the customer.
As part of the repayment order, the shipping costs are not be included in the refund.
Contract for which the right of withdrawal may be exercised:
- Provision of services if performance contract has begun, with the consumer's agreement, before the end of the period of seven days,
- Custom made goods supply contract which, due to their nature, can not be returned or are liable to deteriorate or expire rapidly (eg perishables)
- Records supply contract audio or video or computer software that have been opened by the consumer,
- Contract to supply newspapers, periodicals or magazines,
- Paris services contract or authorized lotteries,
- Contract hosting services, transport, catering or leisure services to be provided on a date or at specified intervals.
The right of withdrawal entails obligation for the seller to refund the full amount paid by the Purchaser, no later than thirty days after the date on which this right was exercised.
Right of return
In the case of a finding of a defect, under the conditions defined by Articles 1641 to 1648 of the Civil Code, the buyer has a right product return under the conditions defined below.
In the case of a product defect, the buyer has a right to return within 12 months from delivery of the product under the conditions defined below:
procedures for exercising those rights
The buyer who wishes to make use of these rights should contact the seller using the contact details below in order to be informed a return number, otherwise, it will return the goods and / or to inform the seller of his will make use of these rights by any means capable of giving certain date (with acknowledgment of receipt, for example).
Contact information :
Hair Addict SARL
Avenue Flora Tristan
La Marjolaine E
83130 LA GARDE
The purchaser shall specify the circumstances in which the defect or vice-hidden appeared, as well as parts of the product that involves. It may request a refund of shipping charges.
7. Payment
The buyer guarantees the seller that he has all the required permission to use the payment method he chose when registering the order.
The buyer can pay his order by:
1. Credit Card Seller Site: To ensure the security of credit card payments, these payments will be made through the secure PAYPAL. These systems use SSL (Secure Socket Layer) for transporting bank details. The information transmitted is therefore encrypted by software and no third party can read in transit on the network. The credit card used for payment of the order will be charged at time of order.
2. Only checks in euros and written in French will be accepted.
The purchaser shall express its check to the seller and affix to the back of the check or order number. This check should be sent to the address indicated during the order process.
Not received a check within 10 days of placing an order on the site will result in the cancellation of the current command.
The seller reserves the right to request a photocopy of the identity document of the purchaser.
At the request of the Purchaser, it will be sent a paper invoice showing VAT.
8. Time and manner of delivery - execution
Delivery - execution
Whatever the price of the goods or (of) ordered service (s) by a consumer, the delivery date (of) product (s) or execution of the (of) provision (s) in maximum period of 7 days, will be indicated in the email receipt of the request by the Seller.
The Buyer has a contract denunciation if the contractual delivery period is exceeded by 7 days. Denunciation is effected by registered letter with acknowledgment of receipt for a maximum period of 60 working days following the date on which the goods should have been delivered.
Methods of delivery
Deliveries are made to the address specified by the buyer when placing the order in the geographical areas specified in paragraph V.
Delivery costs are those described before confirmation of the order by the buyer. See page "Delivery"
If for some reason you do not collect your package and that it must be returned to the sender, we will refund your order by deducting the cost of return of the same package.
The buyer is obliged to check the presence of the clerk of the deliveryman, the state of the package or packages received and its contents upon delivery.
The risks are borne by the recipient at the time the goods have been delivered to the person designated as the recipient of control and transport documents or withdrawn by the authorized person. The recipient must report any damage found on delivery under the principle of presumption of carrier liability by issuing written reserves, significant and complete.
The action of the recipient against the carrier for damage to the goods, must be completed within 3 days of delivery by sending a registered letter or by a writ notifying the reasoned protest of the recipient.
9. Responsibilities
The seller is fully liable to the purchaser of the good realization of the distance contract, the latter is executed by the seller who has signed the contract or through an intermediary.
However, if the seller can prove that this poor performance is due to the buyer, to the unpredictable and insurmountable third party intervention in the contract that prevented or hindered its implementation or a case of force majeure, it will be exempt wholly or partly from this responsibility.
10. Warranty
All products supplied by the seller have the legal guarantee provided by Article 1641 of the Civil Code.
In case of non compliance of a product sold, it can be returned to the vendor who will take over, refund or exchange.
11. Product availability
In case of unavailability of the goods or services ordered, the Buyer will be informed of this and may choose to maintain its control or be refunded without delay and no later than thirty days from the payment of sums paid . Beyond this term, these amounts bear interest at the legal rate.
However, if the possibility was provided for prior to the conclusion of the contract or the contract, the Seller can provide a good or service of a quality and a price equivalent. Buyer is informed of this possibility in a clear and understandable way.
12. Intellectual Property
All Seller's website elements are and remain the exclusive intellectual property of the Seller.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, visual or sound.
13. Personal Data
The information requested by the Seller during any order of the buyer is necessary for the management of its order by the seller and its trading partners. According to the law relating to data, files and freedoms of January 6, 1978, the name information of buyers may be subject to automated processing.
Seller reserves the right to collect information on purchasers including by using cookies, and, if desired, to transmit to business partners collected information.
Users have a right to access and correct data concerning them, according to the law of 6 January 1978. This right of access, rectification and opposition to personal data can be exercised through Contact form.
14. Filing - Proof
Seller archive purchase orders and invoices on a reliable and durable as a true copy, and during a 10-year shelf life.
The records of the Seller will be considered by the parties as proof of electronic communication, digital command from the Buyer confirmation email sent by the Seller, general and special conditions of sale to the date of the order placed, payments and transactions occurred between the parties.
15. Settlement of disputes
These online terms of sale are subject to French law. In case of dispute, jurisdiction is attributed to the competent French courts, despite multiple defendants or warranty.